Return Policy

Return & Exchange Policy

We are committed to providing high-quality products and excellent customer service. If you receive a product that is defective or does not meet your requirements, we offer a straightforward return and exchange process.

Eligibility for Returns & Exchanges:

  • Returns and exchanges are accepted for products that are defective or do not conform to your order specifications.
  • Requests must be made within 30 days of receipt of the product.
  • Items must be unused and in their original packaging.

How to Initiate a Return or Exchange:

  1. Contact our customer service team with your order number and a description or photo of the issue.
  2. Our team will review your request and provide instructions for returning the product.
  3. Once we receive and inspect the returned item, we will process your exchange or issue a full refund, according to your preference.

Additional Notes:

  • Shipping fees for returns or exchanges due to product defects or incorrect items will be covered by us.
  • Returns or exchanges for reasons other than defects or non-conformity are not accepted.

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Send your application, holding torque, drum or disc size and destination country. We will recommend the right series and reply within one working day.

  • Model selection and torque matching
  • Price, shipping and lead time
  • Spare parts and after-sales support

Prefer email? info@takebrakes.com +86-15649866888

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